This is an accessibility statement from Aurrera Health Group for the DHCS Opioid Response website.
Measures to Support Accessibility
Aurrera Health Group provides continual accessibility training for our staff and employs formal accessibility quality assurance methods to ensure accessibility of the DHCS Opioid Response website.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. DHCS Opioid Response website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Additional Accessibility Considerations
Although our goal is the highest level of WCAG 2.1 Level AA conformance possible, we have also applied some WCAG 2.1 Level AAA Success Criteria and are working toward compliance with the current draft WCAG 2.2 guidelines.
We welcome your feedback on the accessibility of the DHCS Opioid Response website. Please email us at DHCSOpioidResponse@AurreraHealth.com if you encounter accessibility barriers on the DHCS Opioid Response website.
We try to respond to feedback within three business days.
Compatibility with Browsers and Assistive Technology
Some accessibility features of the DHCS Opioid Response website are not compatible with browsers older than three major versions and mobile operating systems older than five years.
Accessibility of the DHCS Opioid Response website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of the DHCS Opioid Response website, there may be some limitations. Below is a description of some known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for the DHCS Opioid Response website include other media we may link to, such as PDFs and videos, that has been provided by third parties. This media may not have been produced with accessibility guidelines in mind and we cannot always ensure the quality of contributions. However, we do scan regularly for accessibility issues and aim to remediate them as quickly as we can. Please email us at DHCSOpioidResponse@AurreraHealth.com if you encounter an issue.
DHCS Opioid Response assessed the accessibility of the DHCS Opioid Response website by self-evaluating with a formal quality assurance process throughout design and development.
This statement was created on September 19, 2023.